Terms of service
Last updated: November 2026
These terms are an agreement between you and Jabbar Digital Group LLC ("we"), the company behind ChatDock. By creating an account you accept them.
The service
ChatDock gives you one inbox for the Facebook pages you connect, with replies, bulk messages, automatic replies, labels and team access. ChatDock is an independent product and is not affiliated with or endorsed by Meta.
Your account
Keep your password private and give each team member their own login. You are responsible for what happens in your workspace.
Acceptable use
- Only connect Facebook pages you are allowed to manage.
- Follow Meta's rules for Messenger, including the 24-hour messaging window, and the laws that apply to you.
- Do not send spam, scams, illegal content, or messages to people who asked you to stop.
- Do not try to break, overload or reverse engineer the service.
You are responsible for the messages you send. Meta can restrict a page that receives complaints, and we cannot undo that.
Packages and payment
ChatDock is sold as message packages. A package is valid for 30 days. One message is used each time Facebook accepts a message you send; failed and skipped sends are not counted. Unused messages roll over if you renew before the package expires. Packages are not refundable once messages from them have been used, except where the law requires otherwise.
Suspension
We may suspend or close a workspace that breaks these terms, puts the service or other customers at risk, or that Meta asks us to stop serving.
No warranty
ChatDock depends on Facebook's platform, which can change or become unavailable. The service is provided "as is", without a promise that it will be uninterrupted or error-free.
Limit of liability
To the extent the law allows, our total liability to you is limited to the amount you paid us in the three months before the claim, and we are not liable for lost profits or indirect losses.
Law
These terms are governed by the laws of the State of Wyoming, USA.